F.A.Q.

 

1. How can I pay?

   

1) We accept online Credit Card payments thru third-party credit card processor Paysite-cash. Paysite-cash is a service of NordPay Financial Ltd. Nordpay Financial Limited is an authorised European Payment Institution (FCA Reg No 535688) Paysite-cash Website

 

2) WebMoney

 

3) International Bank Wire Transfer (contact us for more payment options).

 

2. Is it secure to buy with you?

Yes. We use third-party credit card processor. We do not see or keep your credit card information.

3. Do you provide 2257 documents?

Yes, model releases and photocopies of IDs are attached to every photo and video set in the order.

 

4. How will I get content?

Once we receive the payment your order status will be changed to "Complete". Download links will be released and emailed after manual review (usually it takes 2-3 hours).

* You can also find "FTP info" on order details page (host, login and pwd will be available immediately).

 

5. Can I get content on HDD?

Yes. Regular mail delivery of HDD is available at an extra charge (to know exact price please proceed to checkout step 3: "Delivery Method").

 

6. In what format videos are?

Most of amateur videos are in original format which was used by the camera. Usually it is MP4, DivX and WMV format. To Play or Edit DivX videos on almost any 3rd party software, you need to download and install DivX codec from www.divx.com

 

7. I need to make a change on my license agreement?

Not a problem, contact us with the changes you would like to make. Please make sure to include your order number, name and e-mail address.

 

8. With purchasing your content, are we allowed to add a watermark?

Yes, you may place your company logo, website url for distributing purchased content among your customers.

9. Can I use pictures and videos on more than one website?

Yes. Standard license is valid for unlimited domains, as long as they are owned and operated by the licensee. You must provide the name of at least one domain on the license agreement for our records.

 

10. How do I get the content that I want to buy? How do I buy it?

Its rather simple, you create a cart with the content you have selected by clicking on "ADD TO CART", login, fill out billing information, select preferable method of payment and confirm it. After your payment will be processed (depending on payment method it takes from 2 minutes up to business days) your download links and FTP access will be activated. Additionally, detailed information about download will be sent to your e-mail address.

 

11. How often do you update the site with new content?

We do it on a monthly basis and try to get more updates as possible. Discounts are reconsidered at the beggining of each month. We also have previous website version where is more content. Please visit ex.redbridges.net to view previous updates.

 

12. Can I buy updates only?

Yes. It's very easy to do with our content filter feature. While filtering sets you can choose to exclude already bought sets or show only those sets which were added since your last order date. To use this feature you need to sign for an account. Click here to register. We can also filter and prepare order with fresh updates for you, just contact us.


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